At Global Matters, we provide end-to-end insurance support services, enabling insurers, brokers, and reinsurers to streamline operations, enhance policy administration, and improve customer service. Our expertise spans underwriting support, claims management, fraud detection, regulatory compliance, and AI-augmented risk assessment, ensuring that insurance providers can mitigate risks, reduce costs, and enhance efficiency.
We support diverse insurance sectors, including life, health, property & casualty, auto, and reinsurance, offering tailored solutions that align with global insurance standards and regulatory frameworks such as IRDAI, NAIC, FCA, and Solvency II. Our insurance outsourcing services help optimize workflows, improve customer engagement, and ensure seamless policyholder experiences.
By leveraging AI-augmented claims processing, automated underwriting analytics, and risk assessment through geospatial intelligence, we help insurers enhance fraud detection, improve accuracy, and expedite decision-making. Our team of insurance professionals, compliance experts, and technology specialists ensures that insurers operate with efficiency, compliance, and a customer-centric approach.
At Global Matters, we don’t just provide insurance outsourcing—we transform it. We blend cutting-edge AI, automation, and deep industry expertise to create seamless, scalable, and intelligent solutions that drive efficiency, reduce costs, and maximize profitability.
We follow strict data security protocols, including GDPR, HIPAA, and other global compliance standards, using secure cloud storage, encryption, and restricted access controls to protect sensitive policyholder and business data.
Yes, we seamlessly integrate with CRM, policy management systems, underwriting platforms, claims processing software, and accounting tools, ensuring a smooth transition and enhanced operational efficiency.
Absolutely! We provide tailored outsourcing services for life, health, auto, property, travel, reinsurance, and commercial insurance, adjusting our approach to fit the unique needs of each insurance type.
We implement predictive analytics, AI-driven engagement strategies, personalized policy recommendations, proactive renewal reminders, and loyalty programs to enhance customer satisfaction and retention.
Yes, we assist insurers operating across multiple jurisdictions by managing cross-border compliance, multilingual support, international claims handling, and global risk assessments.
We leverage AI-driven underwriting, claims adjudication, fraud detection, chatbot-assisted customer service, and predictive analytics to enhance efficiency, reduce processing time, and improve accuracy in insurance operations.