Global Matters

Requesting Medical Records & Bills

expert Medical Records Retrieval for Personal Injury Cases

Medical records and billing statements are crucial evidence in personal injury claims, helping establish the extent of injuries, treatment received, and financial losses. Obtaining these records efficiently while ensuring legal compliance can be complex and time-consuming.

At Global Matters, our paralegal services assist individuals and law firms in requesting, tracking, and organizing medical records and bills from hospitals, clinics, and healthcare providers. We streamline the process to ensure accurate documentation is obtained promptly for settlements and litigation.

Why Are Medical Records & Bills Important for Your Case?

Medical records serve as critical proof of injury and treatment, supporting claims for compensation by detailing:

  • Diagnosis & Treatment Plans – Confirming the severity and impact of injuries.

  • Medical Costs – Providing evidence of financial damages for reimbursement.

  • Long-Term Prognosis – Demonstrating ongoing treatment or permanent disability.

  • Causation & Liability – Establishing that injuries were caused by the accident.

Our Medical Records & Billing Retrieval Services

1. Client Interview & Information Gathering

 


› Conducting initial case intake to understand the medical history and treatment timeline.

› Identifying key healthcare providers involved in treatment.

2. HIPAA Compliance & Authorization Handling

 

› Assisting clients in signing HIPAA release forms to authorize records retrieval.

› Ensuring compliance with medical privacy laws to prevent unnecessary delays.

3. Identifying Records & Providers

 


› Researching and listing hospitals, clinics, and medical specialists involved in the client’s care.

› Determining which records are relevant to the case (ER visits, surgeries, rehab, etc.).

4. Requesting Records & Bills

 

› Drafting and sending formal medical record requests to healthcare providers.

› Following up to ensure timely responses and reduce processing delays.

› Obtaining doctor’s notes, diagnostic tests, surgical reports, and treatment history.

› Retrieving detailed billing statements from hospitals, clinics, and therapy providers.

5. Tracking & Follow-Up

 

› Maintaining logs of all pending record requests.

› Sending reminders and escalating requests when responses are delayed.

› Communicating with providers to resolve issues in retrieving records.

6. Organizing & Summarizing Information

 

› Structuring chronological medical records for clear legal presentation.

› Creating medical expense summaries to assist in claim valuation.

› Compiling treatment timelines for case preparation and trial exhibits.

Common Questions Answered

The timeline varies depending on the healthcare provider’s response time, record volume, and legal requirements. Some providers release records within a few weeks, while others take longer. At Global Matters, we proactively track requests, send follow-ups, and escalate delays to ensure your records are obtained as quickly as possible.