Global Matters

Success Stories

Client Success Story​

Optimizing Finance & Accounting Processes for a Growing E-Commerce Company

Client Overview:

A rapidly growing online fashion retailer was facing financial management challenges that hindered its scalability. With over 500 suppliers and a high volume of transactions, inefficiencies in finance and accounting led to operational disruptions and cash flow inconsistencies.

Challenges:

1. Frequent supplier payment delays caused by disorganized invoice processing.
2. Lack of visibility in cash flow, leading to difficulty in managing operating expenses.
3. High volume of manual errors in order-to-cash (O2C) invoicing, delaying customer payments.
4. Non-compliance risks with international financial reporting standards (IFRS & GAAP).
5. Ineffective budgeting and forecasting for expansion into new markets.

Solution Provided:

The company partnered with a finance and accounting service provider to overhaul its financial operations. The key solutions implemented were:

1. Procure-to-Pay (P2P) Automation:
– Integrated an AI-driven invoice management system, reducing processing time by 60%.
– Implemented real-time vendor payment tracking, leading to stronger supplier relationships.

2. Order-to-Cash (O2C) Optimization:
– Deployed automated invoicing tools, decreasing payment discrepancies.
– Introduced an intelligent follow-up system, reducing overdue payments by 35%.
– Created a customer dashboard for self-service billing and payment status tracking.

3. Record-to-Report (R2R) Compliance:
– Ensured adherence to IFRS & GAAP with standardized financial reporting.
– Automated month-end closing procedures, reducing reporting time from 10 days to 

4. Financial Planning & Analysis (FP&A):
– Developed a dynamic budgeting model, optimizing capital allocation for expansion.
– Leveraged data analytics for revenue forecasting, improving accuracy by 20%.

5. Technology-Driven Financial Management:
– Migrated financial operations to a cloud-based accounting system, improving transparency.
– Integrated AI-powered fraud detection to mitigate financial risks.

Results & Impact:

50% improvement in supplier payment efficiency, reducing disputes and fostering trust.
30% increase in working capital availability, enabling expansion into three new markets.
Reduction of invoicing errors by 65%, accelerating customer payments and cash flow stability.
Achieved 100% compliance with financial reporting standards, minimizing regulatory risks.
Strengthened investor confidence, leading to a successful Series B funding round of $15 million.

Conclusion:

By leveraging automation and AI-driven financial solutions, the company successfully enhanced its financial operations, ensuring greater efficiency, compliance, and profitability. This case study highlights the critical role of digital transformation in scaling e-commerce businesses effectively.

Smart Solutions for a Smarter Tomorrow – Partner with Global Matters!

From streamlining operations to driving sustainable growth, Global Matters has been the trusted partner for businesses at every stage. Our solutions deliver results—because strategy meets execution here!