Please read these Terms and Conditions (“T&C”) carefully. By accessing or using the Global Matters website (the “Site”), you agree to be bound by these Terms, which govern all use of this Site. If you do not agree, you must refrain from using the Site. These Terms constitute a legal agreement between you (the user of the Site) and Global Matters (referred to as “Global Matters”, the “Company”, “we”, “us” or “our”). The Site is owned and operated by Global Matters and is intended to provide information about our business process management and outsourcing solutions, including services in legal compliance, finance and accounting outsourcing, reinsurance support, shared services, AI-driven platforms, and geospatial analytics (collectively, our “Services”). Use of the Site is subject to these Terms, our Privacy Policy (incorporated herein by reference), and all applicable laws and regulations.
By accessing the Site, you represent that you have read and understood these Terms and agree to abide by them. If you are using the Site on behalf of an organization, you represent that you are authorized to accept these Terms on that organization’s behalf. We may update or modify these Terms from time to time as described in the Changes to Terms section below. It is your responsibility to review these Terms periodically for changes.
You must meet the following eligibility criteria to use this Site:
Global Matters provides this Site and its content for general informational purposes and to communicate our Services to potential clients and the public. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and make personal, non-commercial use of the Site. Your use of the Site must comply with the following guidelines:
When accessing or using our Site, you agree NOT to engage in any of the following prohibited activities. These restrictions are designed to protect the security, rights, and experience of all users and to ensure compliance with applicable laws:
We reserve the right (but not the obligation) to monitor any user’s use of the Site and any content posted or transmitted through the Site. We may remove or edit any user-submitted material that, in our sole discretion, violates these Terms or is otherwise objectionable. Any violation of the above rules may result in suspension or termination of your access to the Site (as detailed under Termination of Access below) and may also expose you to civil and/or criminal liability.
No Confidential Treatment: Except as otherwise provided in our Privacy Policy, any communication or material you send to us through the Site (such as via a contact form, email, or chat feature) is provided on a non-confidential basis. You should not send any sensitive personal information, confidential business information, or proprietary information through the Site unless a specific feature is marked as secure or we have separately agreed in writing to receive it confidentially. Global Matters is under no obligation to treat unsolicited information you send us as confidential. If you send us any ideas, proposals, or feedback regarding our Services or business (“Feedback”), you acknowledge that such Feedback is not confidential and that we may use it freely without compensation or attribution to you. This helps us avoid potential misunderstandings or disputes when products, services, or strategies we develop might seem similar to someone’s Feedback.
Communication Security: We strive to protect the information you send to us, but please be aware that communications over the Internet (including emails and form submissions) may not be secure. By using the Site, you accept the risk that the information you transmit to us may be intercepted or accessed by unauthorized parties. Global Matters will not be liable for any loss or damage arising from unauthorized access to communications or data that you choose to send us via the Site.
Proper Use of Communication Channels: When contacting us or communicating through the Site, you agree to do so respectfully and lawfully. You must not send messages that are threatening, obscene, abusive, defamatory, or otherwise violate the Prohibited Conduct guidelines above. We reserve the right, in our sole discretion, to refuse to respond to or to take appropriate action regarding any communication that we deem to be in violation of these standards or any law. For example, if you send emails to us containing malicious or illegal content, we may report such communications to the appropriate authorities and take any other action we consider appropriate.
Email and Response Policy: While we endeavor to reply to legitimate inquiries promptly, Global Matters does not guarantee that we will respond to every message we receive. If you provide us with an email address or other contact information, we may use it to communicate with you for customer service, to send you information you requested, or to provide notices as described in the Notices section below. However, we do not guarantee any specific turnaround time for responses. Inappropriate or misdirected emails (for instance, emails not intended for our Company or sent to an incorrect email address) may be ignored or deleted without a response. We also reserve the right to retain or dispose of communications at our discretion. We will not, however, disclose any personal information about our employees, officers, or contractors in our correspondence with you, other than as necessary and in accordance with our Privacy Policy.
Company Content: All content and materials available on the Site – including but not limited to text, data, documents, articles, white papers, graphics, logos, icons, images, audio or video clips, software, code, interface elements, and overall design – are the property of Global Matters or its licensors and are protected by copyright, trademark, and other intellectual property laws. Global Matters retains all rights, titles, and interest in and to the Site and its content. Your use of the Site does not grant you any ownership rights or any other intellectual property rights in our Site content, except for the limited usage rights expressly provided in these Terms. You must abide by all copyright notices, trademark rules, and other legal restrictions contained on the Site.
Permitted Use of Materials: You may download or print content from the Site only for your personal use or internal business purposes, and only if you do not remove or obscure any copyright, trademark, or other proprietary notices. Any such copies must preserve all proprietary markings. You may not, without our prior written consent, otherwise reproduce, distribute, publicly display, publicly perform, publish, transmit, duplicate, license, create derivative works from, or offer for sale any part of the Site or any content available on the Site.
Restrictions on Use of Content: Except to the limited extent expressly permitted above or as otherwise explicitly authorized in writing by Global Matters, you agree not to do any of the following concerning our Site or any content on it:
Any unauthorized use of the Site’s materials is strictly prohibited and may violate copyright laws, trademark laws, patent laws, and other regulations. Global Matters reserves all rights not expressly granted in these Terms.
Third-Party Content: In some cases, our Site may include content provided by third parties or references (such as industry news, expert opinions, articles, or blog entries authored by contributors outside Global Matters). Where such third-party content is used or reproduced on our Site, it is typically accompanied by attribution to the source or author. All such third-party content remains the intellectual property of its respective owners. We provide this content for informational purposes only and do not claim ownership of it. Global Matters disclaims any responsibility or liability for any third-party content published on the Site, including any errors, omissions, or infringements that may exist in such content. If you believe any content on our Site violates your intellectual property rights, please notify us immediately (see Contact Information below) so we can address the issue.
For the convenience of our users, the Site may contain links to external websites or resources that are not operated or controlled by Global Matters. These third-party sites may include partners, affiliates, service providers, or other businesses with whom we have a relationship, as well as articles or information that we think may be useful to our audience. Please note the following about third-party links:
Your use of third-party websites is subject to the terms and conditions of those sites, and you bear all risks associated with accessing or using such sites. If you have any concerns about a link or external content on our Site, please let us know.
“As Is” and “As Available” Basis: The Global Matters Site and all content, materials, information, and services provided on or through the Site are provided on an “as is” and “as available” basis. Global Matters makes no warranties or representations of any kind, express or implied, about the Site or its content. To the fullest extent permitted by applicable law, we disclaim all warranties (express, implied, or statutory) with respect to the Site, including, but not limited to:
No Warranty for Technical Issues: You acknowledge that use of the Internet involves certain risks, such as potential technical malfunction, delay, or security incidents. Global Matters does not warrant that the Site will operate without interruption or be error-free, or that any errors will be corrected. We are not responsible for any problems or technical malfunction of any network or lines, computer systems, servers or providers, software, or failure of any email or players due to technical problems or traffic congestion on the Internet or on the Site.
Specific Disclaimer of Legal/Financial Advice: Global Matters may include content related to law, finance, insurance, or other professional domains in which we offer services. This content is provided for general informational purposes only and does not constitute legal advice, financial advice, accounting advice, or any other professional advice. Use of our Site does not create any professional-client relationship between you and Global Matters. If you require advice in any of these fields, you should consult with a qualified professional. We expressly disclaim any liability for actions taken (or not taken) based on the content of this Site.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such case, any warranties required by law are limited in duration to 30 days from the date of first use of the Site, and no warranties shall apply after that period.
To the fullest extent permitted by law, Global Matters and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of (or inability to use) the Site or any content or Services provided through the Site. This limitation of liability applies regardless of the form of action, whether in contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.
This means that, by using the Site, you agree that Global Matters is not liable for (without limitation):
In particular, Global Matters will not be liable for any damages arising from or in connection with: (a) your use of, or inability to use, the Site; (b) any reliance placed by you on the completeness, accuracy, or existence of any content on the Site; (c) any unauthorized access to or alteration of your transmissions or data; or (d) statements or conduct of any third party on the Site or in connection with the Services.
If, notwithstanding the above exclusions, Global Matters is found liable for any claim arising from or related to your use of the Site or these Terms, our aggregate liability for all such claims shall not exceed the total amount you have paid to Global Matters for any Services (if applicable) in the six (6) months immediately preceding the event giving rise to the liability. This limitation shall apply even if any limited remedy provided in these Terms is deemed to have failed in its essential purpose.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not fully apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Global Matters, its parent company, subsidiaries , and affiliates, and their respective officers, directors, employees, agents, partners, and licensors (collectively, the “Indemnified Parties”), from and against any and all claims, demands, causes of action, losses, liabilities, damages, judgments, or expenses (including reasonable attorneys’ fees and costs) arising out of or related to:
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such a case, you agree to cooperate with our defence of that claim and you will not settle any such matter without the prior written consent of Global Matters. Your indemnification obligations will survive any termination of your relationship with Global Matters or your use of the Site. This means even after you stop using the Site or after these Terms end, you will still be responsible for indemnifying us for liabilities related to things that occurred during your use of the Site or violations of these Terms.
Suspension or Termination by Company: Global Matters reserves the right to suspend or terminate your access to the Site (or certain features of the Site) at any time, with or without notice, and with or without cause. We may take such action if we believe, in our sole discretion, that you have violated these Terms, you pose a security risk or risk of intellectual property infringement, or for any other reason that we deem appropriate to protect our interests or those of other users. We will not be liable to you or any third party for any termination or suspension of your access to the Site.
Your Right to Stop Using the Site: You may cease using the Site at any time if you do not agree with these Terms or any changes to these Terms. If you have created any account or profile on the Site and wish to terminate it, you should follow the instructions provided on the Site (if such functionality exists) or contact us to request account deletion.
Effect of Termination: Upon any termination of your access to the Site for any reason: (a) these Terms shall terminate as an agreement between you and us, except that the following provisions will survive and continue to apply: Ownership and Intellectual Property, Disclaimers and Warranties, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, and Miscellaneous (including Entire Agreement, Waiver, Severability, etc.), as well as any other provisions that by their nature should survive termination; and (b) you must immediately discontinue all use of the Site. Any licenses or rights granted to you under these Terms will cease at the time of termination.
No Access After Termination: After termination, you will not attempt to access or use the Site under any new name or real or assumed identity, and we reserve the right to take appropriate measures to block or prevent your future access if necessary.
Termination of these Terms or your access to the Site does not waive or affect any right or relief to which Global Matters may be entitled at law or in equity, nor will it affect any accrued rights or liabilities of either party as of the date of termination.
Global Matters reserves the right to modify, amend, or update these Terms at any time, at our sole discretion. If we make material changes, we will post the updated Terms on this page and update the “Last Updated” date at the top of the document. We may also, at our discretion, provide notice to you in other ways, such as via email (if you have provided us with an email address) or by means of a prominent notice on the Site.
It is your responsibility to review these Terms periodically for any updates or changes. The updated Terms will be effective as of the time of posting (or at a later date if indicated in the posting). By continuing to use the Site after any changes to these Terms are posted, you are indicating your acceptance of those changes. If you do not agree to a change, you must stop using the Site.
For clarity:
If you have provided us with contact information, we recommend that you ensure it remains current so that you can receive any notices we may send about changes. However, regardless of whether we send a notice directly to you, changes to these Terms will be effective when posted as described above.
Governing Law:
These Terms and any dispute or claim arising out of or in connection with the Site or these Terms (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India, without giving effect to any conflict of law principles that may require the application of the law of a different jurisdiction.
Jurisdiction:
You agree that all disputes arising under these Terms or relating to your use of the Site shall be subject to the exclusive jurisdiction of the competent courts located in India. You expressly consent to the personal jurisdiction of such courts and waive any objections to such jurisdiction or venue (including any objection based on inconvenient forum). This means that if you wish to pursue any legal action against Global Matters, you will file such action in the courts of India, and likewise, any legal action we initiate against you will be brought in those same courts.
International Use Disclaimer:
Please note that if you access the Site from a location outside of India, you do so on your own initiative and are responsible for compliance with local laws, if and to the extent such local laws are applicable. Global Matters makes no representation that materials on the Site are appropriate or available for use in other locations. Those who choose to access or use the Site from other jurisdictions do so at their own risk and are responsible for compliance with all local laws and regulations.
Entire Agreement: These Terms (together with our Privacy Policy and any other legal notices or terms expressly incorporated by reference) constitute the entire agreement between you and Global Matters regarding your access to and use of the Site. They supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding this subject matter. You acknowledge that you have not relied on any representation, warranty, or statement not expressly set out in these Terms.
No Waiver: No failure or delay by Global Matters in exercising any right, power, or remedy under these Terms shall operate as a waiver of any such right or remedy. Likewise, any single or partial exercise of a right or remedy by us does not preclude any further exercise of that or any other right or remedy. Our waiver of any breach of these Terms will not constitute a waiver of any other provision or any later breach. To be effective, any waiver by Global Matters must be in writing and signed by an authorized representative of the Company.
Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, then that provision shall be eliminated or limited to the minimum extent such that the remainder of the Terms will continue in full force and effect. In other words, the invalid part will be modified or severed such that it is rendered enforceable, and all other provisions of these Terms shall remain valid and enforceable. The parties (you and us) further agree to replace any invalid or unenforceable provision with a valid and enforceable provision that achieves, as far as possible, the intended economic and legal effect of the original provision.
No Third-Party Beneficiaries: These Terms are for the benefit of you and Global Matters (including our successors and permitted assigns) only. No other person or entity shall have any rights to enforce any term of these Terms. You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to this agreement. For example, no third party (even someone who might benefit from your adherence to these Terms) has any rights under these Terms.
Assignment: You may not assign, transfer, or delegate any of your rights or obligations under these Terms, whether by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Global Matters may freely assign or transfer its rights and obligations under these Terms to any third party as part of a merger, acquisition, sale of business or assets, or any other transaction, or by operation of law, or otherwise. These Terms shall be binding upon and inure to the benefit of each party’s permitted successors and assigns.
Notices: Global Matters may provide notices or communications to you via email, postal mail, general notices on the Site, or other reliable methods to any contact information you have provided. Unless you expressly opt-out or specify otherwise, you agree that we may send you electronic notices (such as emails) regarding updates to the Site, changes to these Terms, or other important matters. If you need to send any notices to us regarding these Terms, please do so according to the contact information provided below.
Headings and Interpretation: The section titles and headings in these Terms are for convenience only and have no legal or contractual effect. Words such as “including” or “for example” shall be read as “including, without limitation,” when interpreting these Terms.
By using the Site, you acknowledge that you have read these Terms, understand them, and agree to be legally bound by them.
Thank you for reading and complying with our Terms and Conditions. Your cooperation helps ensure that the Global Matters website remains a trusted and secure resource for all users. By continuing to use the Site, you acknowledge and accept these Terms in full. If you do not agree with any part of these Terms, please discontinue use of the Site immediately.